Values for THOT, L.L.C.

We are Trustworthy - customers and employees should always feel that they received a fair deal; we should overextend ourselves to deliver what we promise.
We are Courteous – good manners are a reflection of character. Our customers should be confident in the character of the people they are employing.
We are Kind – kindness speaks to the heart of courteousness. It is not enough to settle for courtesy. We must be infused with the mind-set of helping, caring, and thoughtfulness.
We are Disciplined – discipline is expressed in punctuality, preparedness, and doing right, even when it is not the simplest path. Our customers should have confidence in our ability to complete a job.
We are Hard Working – most jobs worth doing require hard work. We will embrace the challenges of business without shying away from the effort it may require.
We are a Place of Learning – learning is a never ending process. We endeavor to teach and be taught. Customers and those we come in contact with should be afforded opportunities for learning. Our employees take advantage of learning situations.
We strive for Excellence – Excellence is the goal, striving for anything less will result in poor to mediocre results. An exceptional business must be intentionally seeking excellence in all they do.
We are Fun – although excellence is the goal, the work experience should build friendships, enthusiasm, and fun. We take delight in our work. All who come in contact with us should be inundated with smiles of excitement. Deliberate, spontaneous, and appropriate fun-facilitating events will be prized.
We are Good Stewards – “Whoever is faithful with little is faithful with much; and whoever is dishonest with little is dishonest with much.” We recognize this principle and choose faithfulness.
We are Patient – respect the process, even when tempted by second-rate shortcuts. We appreciate that patience is a facilitator of many good things.
We are Family Honoring – families should never be abandoned in favor of work. We realize strong families are foundational to the conservation of good workers.
We are Improvement Minded – improvement requires critically studying our performance, asking questions about what could be better, finding ways to make improvements, and executing the solutions. This process is iterative.